We value and respect our customer’s right to privacy and we are committed to protect the personal data you provide through the use of the APPTRADE online platform. The terms and conditions stated in this Policy provides information on how we will collect, handle, use, record, store, share or otherwise process the personal data that you provide during your use of the APPTRADE platform and when you avail of the services, products or promotions we offer. Hence, we encourage you to read the terms carefully.
We reserve the right to amend or modify this Policy, as may be needed, to comply with the mandate of the Philippine Data Privacy Act of 2012 (R.A. 10173, hereinafter “DPA”) and other relevant laws, rules and regulations. All changes or modifications on the Policy shall be posted at the APPTRADE platform. By visiting, browsing or using the APPTRADE website, creating or registering an account with APPTRADE, or accessing the Services we offer, you acknowledge that you have read and understood the terms and conditions herein stated and agree to be bound by the terms of this Policy. You likewise give your informed consent to the collection, use, sharing or processing of your personal data in accordance with the procedures and purposes herein disclosed.
DEFINITION OF TERMS
In order to have a better understanding of this Policy, the following words shall be defined as follows:
“Data Subject” – refers to an individual whose Personal or Sensitive Personal Information is collected, used, shared or otherwise processed.
“DPA Legislation” – shall refer to the Philippine Data Privacy Act of 2012 (Republic Act No. 10173) and its implementing rules and regulations;
“Process”, “Processes”, “Processing” or “Processed” shall have the meaning as defined in the DPA Legislation.
“Personal Data” – any data, whether true or not, from which an individual person can be identified or ascertained; or from that data and other information which we may access to. It includes “personal information” and “sensitive personal information as defined by the DPA and its implementing rules regulations.
“Platform” – shall refer to the APPTRADE online platform (apptradeinc.com) and mobile applications.
WHEN AND HOW DO WE COLLECT PERSONAL DATA FROM YOU
We may collect personal data from you when:
you visit, browse, interact or use our website via desktop, laptop, or mobile device. This includes cookies or third-party analytics which may be deployed during the use of the application or website;
you use our related services such as email and SMS notifications, returns and exchange of product/s;
you register, create or open an account with us;
you carry out transactions through the use of the online platform; purchase any of the products offered for sale and submit forms relating to said products such as but not limited to Contact Form to message our Customer Care team, submit product information and images for use in reviews and ratings for purchased product/s.
you interact with us via telephone calls, letters, fax, social media, and emails, or through APPTRADE for order pick up or returns and exchange;
you voluntarily submit personal data to us or to our authorized representative for any reason.
You must only submit to us, our authorized agent or the Platform, personal data which is accurate and complete and not misleading. It is your duty to keep your information up to date without prejudice to the exercise of your rights under existing DPA Legislations and regulations. Should the need arise, we may request you for documentation to verify the information which you have provided.
WHAT PERSONAL DATA DO WE COLLECT FROM YOU
Apptrade collects, uses and/or processes the following personal data from you:
Date of Birth
Contact numbers such as mobile numbers or landline
Billing and Shipping Address
We may also collect certain information by automated or passive means using a variety of technologies such as when you connect your computer to the internet or when you view our website from your mobile phone. The information which may be collected include the following:
Internet Protocol (IP) address;
computer/mobile device operating system;
kind of mobile device used and the characteristics of the mobile device such as, the unique device identifier (UDID) or mobile equipment identifier (MEID) for your mobile device;
We respect your rights as a data subject. You may, at any time, opt-out or request to stop the processing of your personal data; or withdraw your consent to the processing of your personal data. You may likewise modify, correct or amend your personal data by notifying our Data Privacy Officer (DPO) in writing through the procedure described in the succeeding paragraphs.
HOW WILL YOUR PERSONAL DATA BE USED
The personal data collected may be processed for any or all of the following purposes:
To administer and maintain your account/user profile with us and/or to grant you access to our Services, including our website;
To process or to complete your purchase or transactions with us;
To process, deal with or complete transaction/s or orders and/or to respond to your inquiries or requests for certain products and/or services;
To notify you of service issues and unusual account actions, should any occur;
To improve the layout and/or content of the pages of the Platform and customize them for users according to their interests and preferences;
To allow us to contact you, if necessary;
To maintain, administer or improve the Platform, provide any software updates and/or other updates/support as may be required.
To conduct research, analysis and activities (such as but not limited to, data analytics, surveys, product and service development and/or profiling), to analyze how you use our platform so we can improve our Services or products and/or to enhance your customer experience;
To comply with applicable laws; our risk management procedures and the terms of our access to payment processing, financial or banking services.
To audit our Services or our Platform;
To carry out legitimate business purposes
We may share or disclose your personal data with any of the following person/s in line with the purpose/s aforestated:
In sharing your personal information with the above mentioned persons/entities, we will endeavor to keep your personal information secure from unauthorized access, collection, use, disclosure, or similar risks and retain your personal information only for as long as they need your personal information to achieve the above mentioned purposes.
WITHDRAWAL OF CONSENT
You may communicate your objection to our continual use and/or disclosure of your personal data for any of the purposes afore stated at any time by messaging us through the Contact Us page.
You may opt out of any future contacts from us at any time. You can do the following at any time by contacting us via the email address or phone number given on our website:
See what data we have about you, if any.
Change/correct any data we have about you.
Have us delete any data we have about you.
Express any concern you have about our use of your data.
We take precautions to protect your information. When you submit sensitive information via the website, your information is protected both online and offline
Please note that if you communicate your objection to our use and/or disclosure of your personal data for the purposes and in the manner as stated above, depending on the nature of your objection, we may not be in a position to continue to provide our products or services to you or perform on any contract we have with you. Our legal rights and remedies are expressly reserved in such event.
SECURITY OF YOUR PERSONAL INFORMATION
We ensure that all personal data collected will be stored and protected. We protect your personal data by:
Restricting access to personal data;
Maintaining technology products to prevent unauthorized computer access
Securely destroying your personal data when it is no longer needed for any legal or business purpose
Your password should be kept confidential and should not be shared with anyone. Please use unique numbers, letters, and special characters. If you do share your password with others, you will be responsible for all actions taken in the name of your account and the consequences. If you suspect that your password has been compromised, you should immediately change your password. You are reminded to log off of your account and close the browser when finished using the Platform in a shared computer.
Our website is intended only for persons who are at least eighteen (18) years old. We neither offer products or services to, nor knowingly collect personal data of, persons below the age of eighteen (18) years (“Minors”) without any legal basis. Should we learn that we were provided with personal data of Minors without any legal basis, we will delete the same from our database. If you are a Minor, please do not provide any personal data to us, such as your name, age, gender, email address, contact information and the like. Parents or guardians may make purchases for minors.
The Platform stores Personal Data and other information related to your order and/or transaction/s indefinitely, as long as you have an account with us and the Platform is existent. Your data will be deactivated from the Platform and will become inaccessible from the website should we receive a written message from you indicating the purpose and nature of your request or upon Platform’s end of life.